What A Top Management Guru Can Teach Us About Managing Our Medical Practice Better

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Jim Collins affirms that accumulated progress is what drives greatness in companies. He adds that focusing and being disciplined about progress in small increments is the only way to become a great organization. Greatness, in other words, is not a silver bullet. It is a work in progress. And we get there not mile-by-mile, but rather inch-by-inch. We often talk about making things better. We often challenge the staff to think about how to … [Read more...]

Pediatric Practice Management Seminar You Don’t Want To Miss

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The content in many practice management seminars or conferences are either too generic (the one size fits all medical specialty approach) or too specific (subspecialty focused) in my view. As a result, it makes it difficult sometimes to figure out how to apply the lessons from other medical specialties to pediatrics. If only there was pediatric specific seminar, where everybody in attendance speaks your language (the language called Pediatrics), … [Read more...]

Increase Your Medical Practice’s Bottom Line In One Easy Step

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A few months before we opened the practice, we picked up a flyer inviting doctors, billing and coding staffers to attend a coding seminar in town.  It looked like something we ought to go considering we were about to open our very own private practice and had zero billing and coding knowledge. About one minute into the lecture, I was lost. I had no idea what they were talking about. I was merely a marketing guy and had no idea about managing a … [Read more...]

Eligibility & Deductibles: Do You Verify Before Patient’s Appointment?

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Recently, I caught up with my friend Lynn Cramer. Lynn is Chief Administrative Officer at Eden Park Pediatrics in Lancaster, PA. Lynn is one of the most - if not the most - experienced practice managers I know, so I always like to glean any insight I can whenever I get the chance by asking her questions on how she has resolved in her practice issues that are a challenge to many of us. For this post, I asked if she’d answer just a few questions … [Read more...]

5 Deceptively Easy Ways to Become an Internet – Savvy, 21st Century Pediatrician

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If you are going to be at this year's AAP National & Exhibition conference in San Diego, come check out a talk I'm giving with Dr. Natasha Burgert. The title of the talk is: 5 Deceptively Easy Ways to Become an Internet - Savvy, 21st century Pediatrician. We've packed the presentation with a lot of information, personal experiences and practical examples that we think are going to be valuable for pediatricians that are looking to remain … [Read more...]

You Need To Read This If Your Practice Is In Illinois

A few weeks ago, I went to a luncheon at our local hospital to learn about the IL Managed Care rollout. I left the luncheon with one thought, this is going to be messy. Perhaps worst of all, the expectations is for doctor offices to clean up the State’s unorganized, information lacking, poorly executed rollout. The transition to Manage Care is affecting 1.5 million people in the State. Many of those children that are potentially in jeopardy of … [Read more...]

What Does Taking Patient Vital Signs Have To Do With A Medial Practice’s Financial Health?

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I don't know about you, but when I first started managing our practice, it took me a while to understand what part of the business I needed to measure. In other words, what were the best performance indicators I needed to keep tabs on to ensure the practice was doing well. Of course things like cash flow and account receivables were obvious to me due to by background.  But it was apparent that the medical business world is different than, let's … [Read more...]

How To Implement A Credit Card On File Program For Your Medical Practice

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My friend Mary Pat Whaley from Managementmypractice.com recently published a FREE 30-minute webinar where she introduces the concept of Credit Card on File exclusively for PediatricInc subscribers. How cool is that?  Actually, that is partially true. The webinar is in fact free. But it is not only for PediatricInc subscribers. It is available for everyone! (I got carried away). Even though this is only a 30-minute webinar, Mary Pat … [Read more...]

The Benefits of Visiting Practices And Why Partnerships Are Overrated Part Deux [Pediatric Practice Management Awesome Cast]

Chip and I have been traveling. We've also been extremely busy at each one of our jobs. So finding the time to schedule the AwesomeCast has been difficult. But we finally found some time to talk about a few things. In this episode, you'll hear about a recent trip I made to the East Coast where I visited several practices. The purpose of my trip was to observe and learn. I wanted to observe first hand how these practices functioned. Things like … [Read more...]

10 Question You Must Ask If You Want Your Project To Succeed

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When you observe large organizations, the kind that have MBAs, experienced managers and directors, a savvy CEO and a lot of resources, you would assume they succeed at every single project they do. They have the brain power, the money and the experience. Why would they not succeed? But the reality is, projects fail all the time. They take longer than expected, are often over budget, conflicts emerge, sometimes people get fired, others quit and … [Read more...]

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