Dissecting the business of a private pediatric practice for the purpose of examining its parts & discourse
I've worked in various industries. I've worked in the grocery business with Nabisco, airline industry with Continental Airlines, I've consulted for companies in the travel industry, software, and finance industry. One of the things that I've noticed working in all these different places, is that each company I've worked with, has a sentence that starts like this, if only.... The grocery business talks about margins. If only our margins were … [Read more...]
Keeping staff motivated is crucial. But just offering a gift certificate to Starbucks from time to time won't give you sustainable motivation. In a study conducted by Kenneth Kovach of George Mason University, 1,000 employees and 100 of their bosses were asked to list things that they believe motivated employees. Bosses thought employees would be motivated by good wages job security, while employees listed factors such as participating … [Read more...]
Today, we are going to takle a few customer service tips. But these tips are a little different because they come from a mom. That is right. These tips are from a mom of two that has had her share of visits to the pediatricians office. Her name is Deb Beaulieu. And with this post, she gives us some ideas from a parent's perspective, on how we can improve our service. By the way, we are not Deb's pediatrician's office. If it was ours, she … [Read more...]
Simply put, measuring wellness-to-sick ratio estimates the focus a practice has on preventive care. And how can this info help your practice? Data shows that practices that have fewer sick visits to well visits tend to be practices with better financial outcomes. But there are other reasons why measuring sick to well ratios are beneficial to your practice. Practice Management extraodinaire Chip Hart from PCC has some really good reasons as to … [Read more...]
Last summer, I was asked to give a talk at the Physician’s Computer Company Practice Management Conference. Around the same time, I was starting to write a blog post that talked about 101 things to do in your office. I wasn’t sure how to title it yet. PCC’s theme for the conference was “Change” so I decided to title the talk 101 ways to transform your practice and expand the post I was working on into an hour talk. But I also wanted … [Read more...]
I'm happy to see that in this country, we have media outlets that are digging around to find the real truth. Not the fake truth - like some of those other outlets do - but the REAL truth. Now it all makes sense. Enjoy! … [Read more...]
Today, I have another guest post. This time it's from Dr. Suzanne Berman MD, FAAP. Dr. Berman is also a contributor to Survivor Pediatrics. In this post, she gives insight into the real benefit of having a EMR. For example, many docs believe that a EMR will help them chart faster. But as Dr. Berman points out, that is not always true. The real benefit of an EMR isn’t being able to put data in/chart faster – this is great if you can do it … [Read more...]
Today’s guest blog post comes from David Horowitz MD. Dr. Horowitz responded to a question on SOAPM regarding how to go about negotiating with a payer. I thought his advice was practical, to the point and very useful, so I asked him if he had an issue with me posting his response. He graciously agreed to share his comments with readers of PediatricInc. By the way, this is not an unusual response on SOAPM. Most comments are this … [Read more...]
In the past few months I’ve been asked a couple of times what advice I would give to someone that is opening a practice from scratch. And in the same conversation I’m asked, do you think, considering everything that is going on now, if it is a good idea to open a medical practice. My short answer is, go for it! My long answer is, well, more complicated. First, I think it is important to assess one’s priorities and determine the true … [Read more...]
In case you missed them, here are the top 10 post for 2011. Is Your Front Desk a Command Center? Top 11 Pediatric Facebook Pages Patient Collection Letters, What is Your Approach? Medical Practice Advertisement Tip #3, How To Save $80,000 How Social Media Can Transform Your Medical Practice Can Costco and Your Medical Practice Have Something in Common? Does Your Medical Practice Have a Problem with Bad Debt? Here is a … [Read more...]
