Dissecting the business of a private pediatric practice for the purpose of examining its parts & discourse
We don't charge for medical records. And here is why: When people ask for their records, nine out of 10 times, it is because they are leaving the practice. And the way I look at it people leave for two reasons. They are upset at the practice They are leaving as a result of a situation beyond their control (eg insurance, moving, etc). Collecting payment from somebody that is upset at you or your practice is very uncomfortable and … [Read more...]
If you are a regular reader of this blog, you probably know about my e-book, 101 Ways to Transform Your Practice. If you haven’t picked it up (it is free by the way) I wanted to give you a little nudge to do so. Not everything in the ebook is going to work in your practice. But at the very least, I think the ebook will spark ideas that you would have not had otherwise. If you are still not convinced, then let me share this little … [Read more...]
If you are in the Chicago area, I wanted to let you know about a chance to hear me speak. I will be speaking about Social Media: How to Use it to Improve your Practice at the CCPA Annual Meeting. If you are not a CCPA member, I'd suggest to become one. They are a great GPO. If you dont' know what a GPO is or how it can help your practice out, click on THIS link to learn more about how a GPO can save you serious money. And to learn more … [Read more...]
Today's guest blogger is Chip Hart. Chip is the Director of Pediatric Solutions at Physician's Computer Company and he blogs at Confessions of a Pediatric Consultant. This post is yet another discussion on the SOAPM listserv. By the way, if you are not part of SOAPM you are really missing out. Anyway, Chip answered a question that someone posted about email and text communication with parents. They wanted to know if anybody used a service they … [Read more...]
We often forget about improving things in our medical practices. We get comfortable and complacent. We often assume, we do a good job, no need to fix what isn't broken. But time and time again, I'm reminded that there is always areas of improvement. I'm also reminded that on occasion, we don't do things as good as I see them in my mind. The problem for many is that because we are so used to doing things the way we've always done them, it is … [Read more...]
Last year I bought a new jacket from L.L. Bean. I had only been using it for about month before I found a small tear in it. I'm not entirely sure, but I think the tear happened when I was putting my son's hockey skates on. The blade must have sliced through the fabric. A few weeks later, I was at the L.L. Bean store buying a present. As I was paying, I said to the lady, "… you know, I got this jacket a couple of months ago and this little … [Read more...]
I've worked in various industries. I've worked in the grocery business with Nabisco, airline industry with Continental Airlines, I've consulted for companies in the travel industry, software, and finance industry. One of the things that I've noticed working in all these different places, is that each company I've worked with, has a sentence that starts like this, if only.... The grocery business talks about margins. If only our margins were … [Read more...]
Simply put, measuring wellness-to-sick ratio estimates the focus a practice has on preventive care. And how can this info help your practice? Data shows that practices that have fewer sick visits to well visits tend to be practices with better financial outcomes. But there are other reasons why measuring sick to well ratios are beneficial to your practice. Practice Management extraodinaire Chip Hart from PCC has some really good reasons as to … [Read more...]
Last summer, I was asked to give a talk at the Physician’s Computer Company Practice Management Conference. Around the same time, I was starting to write a blog post that talked about 101 things to do in your office. I wasn’t sure how to title it yet. PCC’s theme for the conference was “Change” so I decided to title the talk 101 ways to transform your practice and expand the post I was working on into an hour talk. But I also wanted … [Read more...]
I'm happy to see that in this country, we have media outlets that are digging around to find the real truth. Not the fake truth - like some of those other outlets do - but the REAL truth. Now it all makes sense. Enjoy! … [Read more...]
